Our Promise

The Summer Pool Promise hinges on our believe in Kellogg’s Insight on the Three Dimensions of Trust from the Kellogg School of Management at Northwestern University in Evanston, Illinois, the United States of America, which has one of the top MBA programmes.

Competency with a wealth of Experience and Expertise

Our company has been established for more than ten years. Dating back to the 1990s, it was first founded as a sub-contractor providing swimming pool maintenance services and its related repair and replacement works for established swimming pool builders, condominium MCSTs, and even hotel and club managements.


At the outset, we have set our sights on developing a team of experienced and skilled manpower, drilled in a culture of supporting one another to tailor our service to the requirements and demands of our clients. This allows our mission and shared dream of maintaining a sparkling, clear blue pool to be materialized.

Our Experience

Over the decades, after we have serviced a multitude of swimming pools, from those in hotels to those in condominiums, even though we have had our ups and downs, we learned and archived every invaluable experience. We now have the adequate experience and skilled manpower to execute the tough maintenance and replacement work requirements. That gives us the extra edge in delivering our mission and shared dream.


With that, you can trust our company in delivering our proposal with skilled and experienced manpower to meet your requirements, no matter how demanding it is.

Client-oriented Service, Covering your Blindspots

Another key dimension of trust is our desire and goal to understand and meet the requirements of our clients to the best of our ability. We first begin with the inclusion of client-tailored requirements and scope of work in every quotation, ensuring that we meet their needs in addition to the normal frequency maintenance service that we provide. That is the first step to putting our clients at the top of our minds when it comes to delivering first class service to deliver our mission and shared dream. That is also why we provide only a brief description of our services—because they will be done exactly according to the requirements set out by our clients.


Next, as we embark on our journey of servicing your pools, water features and even koi ponds, we open a 24h number of an experienced in-charge, Mr Alvin, at +65 98503461, just to ensure that we are always in touch with our clients. Communication is key in the building of trust. We understand the frustration of managers way too well—that they can’t find help when “things screw up."


Regular safety checks and pool evaluation will be done; managers and residents can drop us feedback emails on our website so we can continue to improve our service to meet their needs.

Integrity First and Responsive Service

We maintain high industry standards, and our quality of service can be evaluated by managers and residents alike easily. We have supply-side checks to ensure that our clients will not be hit by any principal-agent problems, which happens when we deliver any less than what we promise.


We strive for zero-complaints; nevertheless, should there be any, we will respond promptly within four hours at no charges to help our clients sort out swimming pool-related issues. Our management takes complaints seriously and will archive every lesson learned so it would not recur in future.

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